Last year I attended the re-opening of the southern entrance of the G at Metropolitan (the entry is at Hope & Union by the West Café). Anyway, it was at like 7:30 in the morning and Andy Byford was there to take questions from the press and was sweet enough to take photos with people. But one thing that REALLY struck me was that there were a ton of MTA employees there who had done the work to re-open the station, and when he went over to thank every one of them, they all looked SO EXCITED! Like, fully filled with child-like joy at getting to meet Andy Byford. I think of the position as being ultimately technocratic, and for the leader to gin up such respect and happiness from the everyday folks who make the MTA run was really cool to me.
Your Andy Byford Farewell Letters, Unabridged
Your Andy Byford Farewell Letters, Unabridged
Your Andy Byford Farewell Letters, Unabridged
Last year I attended the re-opening of the southern entrance of the G at Metropolitan (the entry is at Hope & Union by the West Café). Anyway, it was at like 7:30 in the morning and Andy Byford was there to take questions from the press and was sweet enough to take photos with people. But one thing that REALLY struck me was that there were a ton of MTA employees there who had done the work to re-open the station, and when he went over to thank every one of them, they all looked SO EXCITED! Like, fully filled with child-like joy at getting to meet Andy Byford. I think of the position as being ultimately technocratic, and for the leader to gin up such respect and happiness from the everyday folks who make the MTA run was really cool to me.